Executive Terms of Service

These Terms of Service ("Terms") form a binding agreement between you (or the entity you represent) and Exeaura OS ("Exeaura", "we"). By creating an account, accessing, or using the service you agree to be bound by these Terms and by the documents referenced within them. If you do not agree, do not use the service.

Exeaura OS is an AI-assisted Personal Brand Operating System™ that helps professionals design, plan, publish and measure their professional presence. Features are described on our website and evolve over time; we may add, change or discontinue capabilities and will give reasonable notice for material adverse changes to paid tiers.

You must be at least 16 years old and legally able to enter a contract. You are responsible for safeguarding your credentials, for enabling MFA where offered, and for all activity under your account. Notify security@exeaura.ai promptly of any suspected unauthorized access.

Plans. Exeaura offers Free, Professional, Executive and Enterprise plans. Feature entitlements, quotas and prices are shown on our pricing page and may change with 30 days' notice for existing subscribers.

Trials. Trial periods are offered at our discretion. Trials convert to a paid plan on the stated date unless cancelled beforehand from Account → Billing.

Billing. Paid plans renew automatically at the end of each billing cycle. Fees are charged in advance via our payment processor. Applicable taxes may be added.

Cancellation. You may cancel any time from Account → Billing; access continues until the end of the current period.

Refunds. Refunds are not automatic. Requests received within 14 days of the initial paid conversion are reviewed sympathetically. After that period we do not refund partial periods unless required by law.

Enterprise. Enterprise plans are governed by a signed order form; where that agreement conflicts with these Terms, the order form prevails.

You agree to use the service in line with our Acceptable Use Policy. Violations may result in suspension or termination without refund.

Exeaura is an assistive tool. AI-generated drafts, analyses and recommendations may contain errors and must be reviewed by a competent human before publication or reliance. You retain full responsibility for anything you publish, submit to third parties (including LinkedIn), or represent as your own.

See our AI Transparency & Disclaimer for how models are used and the limits of AI output.

You retain all rights to the content you submit or generate through the service ("Customer Content"). You grant Exeaura a limited, worldwide, non-exclusive licence to host, process, and display Customer Content solely to provide and improve the service to you, subject to the Privacy Policy and your consent settings. Aggregated, de-identified analytics may be used to operate and improve the service.

Exeaura retains all rights, title and interest in the platform, software, models, prompts, capability library, agents, documentation, trade marks and brand. Nothing in these Terms transfers ownership of Exeaura IP to you.

The service integrates with third parties (for example LinkedIn, Stripe, and model providers). Your use of those services is governed by their own terms. Exeaura is not responsible for third-party outages, changes to third-party APIs, or third-party content.

We aim for 99.5% monthly availability across the standard plans and offer a contractual SLA for Enterprise. Planned maintenance is announced in advance. The service is provided "as available"; we do not guarantee uninterrupted or error-free operation.

Except as expressly stated, the service is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that AI output will be accurate, complete or lead to any particular career or business outcome.

To the maximum extent permitted by law, Exeaura's aggregate liability for any claim arising out of or relating to the service is limited to the greater of (a) fees paid by you to Exeaura in the 12 months preceding the claim, or (b) USD 100. Neither party is liable for indirect, incidental, special, consequential or punitive damages, or loss of profits, revenue, goodwill or data. Nothing in these Terms limits liability that cannot be limited by law.

You agree to indemnify and hold Exeaura harmless from third-party claims arising out of (a) your Customer Content, (b) your use of the service in breach of these Terms or the Acceptable Use Policy, or (c) your violation of applicable law or the rights of a third party.

You may stop using and delete your account at any time from Account → Data. We may suspend or terminate access for material breach of these Terms, non-payment, or where required to protect the service or other users. Upon termination, your data is handled per our Retention Policy.

These Terms are governed by the laws of England and Wales, excluding conflict-of-laws rules. Disputes will first be attempted to be resolved amicably; unresolved disputes are subject to the exclusive jurisdiction of the courts of London, United Kingdom, without prejudice to any mandatory consumer-protection rights available in your place of residence.

We may update these Terms from time to time. Material changes are announced at least 30 days in advance via email or in-product notice, and take effect on the stated date. Continued use after that date constitutes acceptance.

Questions about these Terms: legal@exeaura.ai.